Frequently Asked Questions
Everything you need to know about your BondiBoost journey, from shipping to hair care results.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Once shipped, standard delivery takes 3-5 business days, while express shipping arrives within 1-2 business days.
Are BondiBoost products safe for color-treated hair?
Absolutely. All our formulas are sulfate-free and paraben-free, making them gentle and safe for color-treated, chemically processed, and keratin-treated hair.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your results, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Yes, we are proudly PETA-certified cruelty-free and 100% vegan. We never test on animals and do not use any animal-derived ingredients.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.